Lucky Star Casino Review Australia 2020
No annoying downloads or installations. There are over 700 brand new games on offer and if you want you can even bet with Bitcoins. So it is that the creators of LuckyStar have thought it over and designed their appearance in the direction of the gambling platform of the future.
And with a clear focus on customer satisfaction, according to the company’s own motto: “Satisfied customers are the best advertising.
The Lucky Star Casino First Impressions
The LuckyStar Casino is very visitor friendly, a clear navigation leads us through a wide range of games. All important aspects are nicely sorted and the live chat waits well-behaved in the lower right corner like a loyal dog, just in case you might need it. One feels well taken care of from the first moment on.
The nice thing is that it makes almost no difference if you are logged in from a PC or a mobile device – all games are accessible without installation or download. So we take a look at the details in our online casino test.
A Word About Navigation and Orientation
The new website of LuckyStar presents itself on a light foot and interactive yet with a touch of classic, thanks to the block design.
Not that the casino in itself is such an old hand, because the company has only recently seen the light of the online casino sky, namely 2015. Nevertheless, the creators decided that it would be a good idea to polish up the website again and added 2017. With this new, lighter, clearer and more customer friendly website that now presents itself to us.
The navigation is nicely laid out with the main menu at the top and then with what we are really interested in below the main advertising area, here are such nice menu items as Casino, Live Casino, Sports Betting and VIP! Furthermore, the possibilities have also been adapted to the new digital age in terms of money transactions, the LuckyStar Casino is now one of the – still – very few houses that accept Bitcoins and pay out! Welcome to the future friends.
Short Games Overview
To the great delight of its customers, the LuckyStar works with major manufacturers such as NetEnt, Microgaming, Betsoft, iSoftBet, GameArt and Xplosive.
So there are a lot of pokie machine games, video games and progressive jackpots on offer. Some of the most popular games at the moment are Gonzo’s Quest, Dead or Alive, Boomanji and of course Wolf Quest.
The most popular progressive jackpots include the Good Girl Bad Girl and the famous Mega Fortune.
Friends of table games will of course also get their money’s worth. Here too, the offer is very rich. Included are all popular Blackjack, Roulette, Baccarat and Poker variations as well as dice games. The offer ranges from American Roulette, Single Deck Poker and Zoom Roulette to Ride’m Poker, professional Baccarat and Caribbean Stud Poker.
The selection of video poker games offers all the audience favorites that are currently in circulation, namely the Deuces Wild, Joker Poker, All American, All American Double, Jacks or Better, Tens or Better and many more variations.
There is also a small selection of scratchcard games and Virtual Racebook 3D.
Finally, we have the range of live games, which, by the way, works just as well on the go as it does on the desk. The live games on offer are mainly from NetEnt, Ezugi and GGL Global Gaming, all well-known and trusted brands. Live you can play roulette blackjack, baccarat, poker and even keno.
A Few Words About Customer Service
Yes, it is safe to say that the operators of LuckyStar Casino have read the signs of the times and like their competitor SpaceLilly Casino have focused their business model on customer satisfaction. Not only have they decisively modified and optimized their web presence and access to their games, they have also spared no effort in customer communication.
The Live Chat, as mentioned at the beginning, is always present in the lower right corner of the window and is waiting for your click. It is available to customers around the clock. Trained and competent employees are available for you at any time, whether it is Monday morning or Saturday night at half past two, an employee is always just a click away.
And if you don’t feel up to chatting or just don’t feel like a live person, there are other ways to get in touch, such as the email service or the extensive knowledge collection where all imaginable questions and answers are neatly collected for you.
The Customer Security
Customer security has also been taken into consideration and the site uses SSL encryption to ensure secure data transfer.
LuckyStar Casino Payments
The money transfer has been designed with the same foresight, so the site offers a convenient one-wallet solution that allows players to use their wagers at all levels of the site without having to make multiple deposits, for example to bid in the live casino and at the same time in the sports betting.
The deposit and withdrawal system has also been modernized and not only does the LuckyStar offer the usual card payments and online payment options, but it goes one step further and is one of the pioneers who have recognized the signs of the times and who of course also offer Bitcoin deposits and withdrawals.
LuckyStar Casino Promos, Advertising and the Bonus Situation
In the area of advertising and bonuses, the management of the LuckyStar Casino adheres to the usual template. A first deposit bonus of 100% closely followed by a 10% redeposit bonus with a pinch of cash back prizes and a Bitcoin bonus to round things off. Satisfactory offer but nothing in the casino rating that stands out.
A Word about the Background
As said LuckyStar Casino is online since 2015 and holds a gambling license from Curacao eGaming.
There is neither a telephone number where the operators can be contacted nor an independent third party that has auditory insight, but the company enjoys a good reputation and the customer feedback has been consistently positive.
Our impression of LuckyStars is consistently positive. Yes, the company is young and a missing phone number as well as no control mechanisms is not what you are used to from the big ones, but that doesn’t have to be bad.
As we said, the customer feedback is very positive, the payouts are fast and easy, the games are up to date and the customer service is friendly and dedicated. Our recommendation has definitely made the company a must for those of us who want to move outside the Fiat currencies.
Lucky Star Casino FAQ