Cocoa Casino Review Australia 2019
Cocoa Casino has been on the market since 2006 and is therefore an “old hand” in the online business. One uses exclusively the software of Rival, a British operator, which administers many different Casinos.
No less than “the sweetest games on earth” promises you the Cocoa Casino from the great world of Rival casinos. So let’s enter this mysterious chocolate world.
Cocoa Casino Game Selection
It is theoretically possible to start the apps in the browser, but during our attempts we were always directed to an old website version in which the games could not be opened. Alternatively, the games for real money or play money also work in the smartphone version, which you can fortunately also start on your desktop.
Small Offer with Unique Games
As Rival Gaming is omnipresent on the market, you will not find any exclusive content at Cocoa Casino. There are only about 130 pokies, divided into Classic, Video and Jackpot machines as well as Rival’s characteristic i-pokies. You can look forward to these, because here you’ll find extravagant pokies as well as an exciting story with videos and computer game elements. There is also a comparatively small selection of table games with only 10 apps, but you’ll have to think outside the box. Besides two roulette and blackjack tables there are baccarat and craps as well as a casino battle and interesting poker variants. There are also some video poker machines, keno, bingo and scratch cards. Thus, the range of games is thin, but sets attractive accents. But you have to do without live casino tables completely.
Cocoa Casino Bonus and Promotions
There are two additional bonuses, which are not described under “Promotions” The bonus refers to the first deposit and beats 1200% on top. You must deposit at least 25 Dollar, but it is only valid up to 50 Dollar. Money and bonuses wagered must then be wagered 95 times. The maximum payout is double the amount of the deposit and bonus once the conditions are met. Only pokies are allowed.
In the Casino Bonus section on the site itself, three promotions are presented that we can’t assess further at this point. The Cocoa Casino bonus for new customers doubles your first deposit. A maximum amount or rollover conditions are not mentioned. A No-Deposit bonus of 25 Dollars sounds very attractive, and all you have to do is sign up. There are probably certain implementation conditions behind this. And last but not least, we are happy about the “Cocoa Prestige System”, where you can control the bronze, silver and gold levels. You can do this by making deposits that are not mentioned above. You will then be rewarded with an increased weekly cashback, “Free Fridays” and no further specified additional bonuses. In addition, the exchange rate of the existing Comp Points will increase.
Service & Support
Our Cocoa Casino experience is based, as implied, exclusively on the web site and we do not hope that we are dealing with a so-called “zombie casino” that is no longer managed. Maybe you’ll get better impressions. But it’s not easy to get in touch with Cocoa Casino anyway, because only two ways are mentioned on the English page. Possible is the support by live chat, to which unfortunately no further details are given and currently no link exists. The second option is the classic e-mail, for which there are at least three different addresses. You can send technical or general questions to the support, questions about the account to the finance department or if you are not satisfied write directly to the casino manager James Mackinnon. There is no telephone support.
Cash Inflows and Outflows
There are only a few deposit options, but they are secure and fast. Fortunately, payment transactions at Cocoa Casino are well documented. Here you only rely on experienced and completely secure partners, which is why we do not have to worry about your money purely from the transfer. These are the six possible deposit methods:
Bitcoin (no upper limit)
Visa (up to 7500 $)
Mastercard (up to 7500 $)
Paysafecard (up to 2500 $)
The lower limit is always an acceptable 25 $ and each deposit is free and immediate, even if Cocoa Casino allows up to 24 hours in the terms and conditions. Each Dollar deposited can only be cashed out once it has been wagered at least once in the game. That sounds unfair at first, is however with closer consideration in order, because a Casino is no bank. Far more disturbs us there the unpleasant passage that all your money goes automatically to the casino, if you do not log in yourselves 180 days into the account.
Orderly payout policy with vague upper limit
Every payout at Cocoa Casino is possible from 25 $, although the terms and conditions here speak of 50 $. These four ways are allowed, although we are surprised that, contrary to common practice, no bank transfer is mentioned:
Bitcoin (up to 99.999 $)
Visa (up to 10.000 $)
We cannot confirm the upper limits here. Although these are called so on the bank side, but in the general terms and conditions the talk is of the fact that generally only restrictive 500 $ per week and 2000 $ per month are permitted. Higher sums can be reached by a higher VIP level. The hand examined disbursements take two to five working-days up, according to own data usually only one to three.
Optics and Design
If you hope for sweet chocolate worlds with a melty look at Cocoa Casino, you will unfortunately be disappointed. The quite interesting cocoa theme is not taken up at any point. Instead, you’ll find a rather old-fashioned and unstructured site where the games have room to unfold. Some may like the look, but we are especially bothered by the irritating background. Here a dark red-black playing card pattern was chosen, which in combination with the white text can flicker easily in some people’s perception. Everything looks as if nothing has been changed on the side for some time.
As I said, we couldn’t open the games on the desktop, but with the mobile app we made good Cocoa Casino experiences in this respect. You can install the desktop version as software, but there is no app from the store on your smartphone, as you can find in our best casino apps. If you open the page on the phone, you will immediately notice the prettier design. It hasn’t been reshaped too much, but the annoying background is better hidden due to lack of space. The content is the same for on the go, but slight shifts and the “mobilization” of the main menu have positive effects. This still doesn’t make Cocoa Casino a visual highlight, but the smartphone implementation is altogether successful and beats the desktop version.
This is the information we can provide about Cocoa Casino. According to the few Cocoa Casino experiences, this does not make it easy to come to a conclusion. On the negative side there is the dubious impression of the casino, if you don’t present us with a license and the support doesn’t answer. In between there is a reasonable mobile app and the Cocoa Casino Bonus, which may be quite ok. However, we would like to make a positive comment on the game selection, which is why you can try it here. There aren’t many games available, but some more unusual games have their charm and the i-pokies are a highlight loved everywhere in the casino world.Cocoa casino : 100% Welcome Bonus on your first deposit up to $1,000!